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ChevroletCustomerService

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Posts posted by ChevroletCustomerService

  1. Hey shopman1,

     

    We’re sorry to hear that you are experiencing clunking in the steering column of your vehicle. Please feel free to send us a private message referencing your concern so that we can take a further look into this for you. We look forward to hear from you!

     

    Kristen A.

    Chevrolet Customer Care

  2. Elchivo86,

     

    Welcome back to the forum! I just wanted to remind you that Chevrolet Customer Care is here on the forun and happy to assist you if you ever have any general questions or concerns about any Chevrolet product. We are only a private message away!

     

    Safe travels,

     

    Jennifer T.

    Chevrolet Customer Care



  3. 2xss,

     

    Hello and welcome to the forum! I just wanted to stop by and let you know that Chevrolet Customer Care is here on the forum and we are more than happy to assist you if you ever have anny general questions or cocnerns about any Chevrolet product. We are only a private message away!

     

    Safe travels,

     

    Jennifer T.

    Chevrolet Customer Care



  4. Mr. Hyoosten-Techsus,

     

    I am truly sorry to learn about your vehicle issue you are experienced. I would be happy to look into this concern for you. Please private message me your name, address, phone number, VIN, and current mileage?

     

    Jennifer T.

    Chevrolet Customer Care



  5. kpcustoms,

     

    Welcome to the forum! I just wated to stop by and let you know that Chevrolet Customer Care is here on the forum and happy to assist you if you ever have any general questions or concerns about any Chevrolet product. We are only a private message away!

     

    Safe travels,

     

    Jennifer T.

    Chevrolet Customer Care



  6. Hi Everyone,



    We would like to introduce ourselves as the new Chevrolet Customer Service on SilveradoSS! Yes, we did say “we.” To better address
    your questions and concerns in a timely manner, we will now have 2 individuals as your primary GM contact on this forum! We look forward to being members of
    this great community!



    Sincerely,

     

    Marissa E. and Jennifer

  7. Thanks for the warm welcome. So far I love the truck and have gotten a ton of compliments. The original owner was a friend of the dealer and huge SS fan. He supposedly entered it into a lot of shows and pampered the hell out of it. The 6.2 liter would be desirable but I will take it for what it is. Wasn't the 6.2 only offered for the HD and Sierra Denali? Again I am new to all this and appreciate the feedback and info.

    Welcome to the forum! If you have any questions feel free to contact me. I can also provide you with build information for your vehicle with the last eight of your VIN. Thank you.

     

    Tricia, Chevrolet Customer Service.

  8. My AC is acting up a bit. It works fine just seems not to blow that strong is all. Is it the blower motor or something else.

     

    Has your concern been resolved? Keep me posted and feel free to contact me if you need additional assistance. Thank you.

     

    Tricia, Chevrolet Customer Service.

  9. How's it going guys! I have an issue on my vehicle and hope somebody can chime in! My vehicle is completely dead! My girl drove it on friday then on saturday she tried to start it and nothing happened! I was out of town for the weekend! Came home and tried to start the vehicle. there is absolutely no power to anything! nothing comes on horn doesn't work. no accessories at all! I checked the battery and its putting out 13 volts! I'm not the best in electronics and my last options are having it towed to best buy and have them take a look at the alarm system! I'm thinking its related to the alarm!

     

    Has your concern been resolved? Keep me posted and feel free to contact me if you need additional assistance. Thank you.

     

    Tricia, Chevrolet Customer Service.

  10. Always speak to soon. I waited to start the truck until this morning. Damn Alternator is making horrible noises, smoking, stinks something horrible and my DIC reads Battery not charging.... If i didnt have bad luck I would have no luck at all. Now I have to do the job again due to a faulty alternator. Dont these things go thru a testing procedure before they are shipped out?

     

    Has your concern been resolved? Feel free to contact me as well if you need additional assistance. Thank you.

     

    Tricia, Chevrolet Customer Service.

  11. I don't notice it leaking and i didn't hit anything I thought It was a crack at first I didn't even know there was fluid in it anyone know best place for a replacement mirror glass only

     

     

     

    I would recommend taking a look at gmpartsdirect.com. You can look up parts by choosing the catalog tab near the top right of the page then agreeing to the terms. Please feel free to keep me posted in regarding to your progress. Thank you.

     

    Tricia, Chevrolet Customer Service.

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