Hankg42 Posted October 3, 2007 Report Share Posted October 3, 2007 If I receive a recall letter, I'm not sure what I would do. I have a couple of questions, if anybody knows: Do recalls have an expiration date? My cluster is currently OK, so if it ain't broke, don't fix it. If it goes out later, can I still bring it in? I'm moving from NY to NJ in couple of weeks. Will the dealer in NJ give me sh!t if I bought the truck in NY? I know they're "supposed" to service it, but not all dealers are so nice. If I show that I live there now, would that do the trick? Thanks, guys. Quote Link to comment Share on other sites More sharing options...
CoolBlueSS Posted October 3, 2007 Author Report Share Posted October 3, 2007 If I receive a recall letter, I'm not sure what I would do. I have a couple of questions, if anybody knows: Do recalls have an expiration date? My cluster is currently OK, so if it ain't broke, don't fix it. If it goes out later, can I still bring it in? I'm moving from NY to NJ in couple of weeks. Will the dealer in NJ give me sh!t if I bought the truck in NY? I know they're "supposed" to service it, but not all dealers are so nice. If I show that I live there now, would that do the trick? Thanks, guys. This is not a recall, but an extension of warranty coverage to 7 years or 70K miles. I would get it done as Dephi electronics (they built them before going out) were not the best at that time. So, it's not a matter of if it will mess up, but when. Your second question; you can take it to any Chevrolet dealer you want. No questions asked. They may give you shit, but they shouldn't. It's not a cheap fix even under warranty, so I would think they would welcome the opportunity. Quote Link to comment Share on other sites More sharing options...
Hankg42 Posted October 3, 2007 Report Share Posted October 3, 2007 This is not a recall, but an extension of warranty coverage to 7 years or 70K miles. I would get it done as Dephi electronics (they built them before going out) were not the best at that time. So, it's not a matter of if it will mess up, but when. Your second question; you can take it to any Chevrolet dealer you want. No questions asked. They may give you shit, but they shouldn't. It's not a cheap fix even under warranty, so I would think they would welcome the opportunity. Thanks! Quote Link to comment Share on other sites More sharing options...
TruckinSS05 Posted October 4, 2007 Report Share Posted October 4, 2007 This is not a recall, but an extension of warranty coverage to 7 years or 70K miles. I would get it done as Dephi electronics (they built them before going out) were not the best at that time. So, it's not a matter of if it will mess up, but when. Your second question; you can take it to any Chevrolet dealer you want. No questions asked. They may give you shit, but they shouldn't. It's not a cheap fix even under warranty, so I would think they would welcome the opportunity. This is for 03-04 only correct no 05's? Quote Link to comment Share on other sites More sharing options...
Super Silverado Posted October 5, 2007 Report Share Posted October 5, 2007 This is for 03-04 only correct no 05's? Do you have to be the original owner of the truck or have the letter? Quote Link to comment Share on other sites More sharing options...
CoolBlueSS Posted October 5, 2007 Author Report Share Posted October 5, 2007 This is for 03-04 only correct no 05's? It only lists 2003-04, but call your local dealer to see if your VIN falls in there. Do you have to be the original owner of the truck or have the letter?No you do not. Whether you have the letter or not makes no difference. It's an extension of warranty coverage. Quote Link to comment Share on other sites More sharing options...
cadowns Posted October 25, 2007 Report Share Posted October 25, 2007 (edited) Here is the text from the bulletin: GM PARTS BULLETINS & INFORMATION - TO CADILLAC, CHEVROLET AND GMC DEALERS GMP07-174 - Special Coverage Adjustment #07187– Instrument Panel Cluster Gauge Needle FunctionMessage #:VSU20071575 DESCRIPTION: SPECIAL COVERAGE Adjustment #07187– SEPTEMBER 28, 2007 DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED. CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Refer to Special Coverage Adjustment #07187 for further information EFFECTIVE DATE: Initial owner mailing is scheduled to begin: Phase 1 9-28-07 GENERAL INFORMATION: Instrument panel clusters (IPC) required to complete this special coverage are to be obtained from the Electronic Service Centers. Refer to GM Service Policies and Procedures Manual, section 1.5.9, for specific procedures. To eliminate keeping the customer's vehicle overnight, customers are being told to contact the dealership to arrange a service appointment and to supply their VIN. Dealers are to pre-order the IPC identifying the part from the Electronic Parts Catalog using the VIN filter so it will be at the dealership on the day of the scheduled appointment. 1. The customer will contact the dealership to arrange an appointment and provide their VIN. 2. Contact a GM Authorized Electronic Service Center to order an exchange and arrange for delivery of the pre-exchange product. 3. All units will be shipped FedEx Ground. 4. After removal of the defective unit, return the defective core to the Electronic Service Center using the supplied pre-paid Automatic Return shipping (ARS) label. 5. Failure to return the product within 30 days to the Electronic Service Center will result in a charge to the Dealer's Open Parts Account. ................................................................. I now have a problem with my Tach not working and wish my letter would come so that the dealer will not give me a problem. CD Edited October 25, 2007 by cadowns (see edit history) Quote Link to comment Share on other sites More sharing options...
sniperguy_j Posted October 29, 2007 Report Share Posted October 29, 2007 so.... if my truck has 89K, looks like i'm paying? any other options? Quote Link to comment Share on other sites More sharing options...
dawgbone Posted October 29, 2007 Report Share Posted October 29, 2007 so.... if my truck has 89K, looks like i'm paying? any other options? http://cgi.ebay.com/ebaymotors/03-04-05-20...sspagenameZWDVW Fill out form and fax....pay $440.... two days later...unpack new cluster pull old cluster(about 3-5 minutes) install new cluster(about 3-5minutes) send old one back receive $200 back cheaper than at the stealership, and supposedly are reman'ed with upgraded servos Quote Link to comment Share on other sites More sharing options...
CoolBlueSS Posted October 29, 2007 Author Report Share Posted October 29, 2007 so.... if my truck has 89K, looks like i'm paying? any other options?Try talking to your local dealer. They may do it for you anyway. Quote Link to comment Share on other sites More sharing options...
[email protected] Posted October 31, 2007 Report Share Posted October 31, 2007 i tried to get it done today and the dealer acted like they didnt know what i was talking about and told they couldnt do anything unless i paid for a new one my spedo jumps around at about 50 MPH Quote Link to comment Share on other sites More sharing options...
sniperguy_j Posted November 1, 2007 Report Share Posted November 1, 2007 http://cgi.ebay.com/ebaymotors/03-04-05-20...sspagenameZWDVW Fill out form and fax....pay $440.... two days later...unpack new cluster pull old cluster(about 3-5 minutes) install new cluster(about 3-5minutes) send old one back receive $200 back cheaper than at the stealership, and supposedly are reman'ed with upgraded servos sweet thanks for the tip... i'll probably just be getting one of these then Quote Link to comment Share on other sites More sharing options...
faceliftedss Posted November 1, 2007 Report Share Posted November 1, 2007 wonder if they will fix it if i have tampered with the stupid thing Quote Link to comment Share on other sites More sharing options...
faceliftedss Posted November 1, 2007 Report Share Posted November 1, 2007 also i have gotten other letters for recalls but i didn't get one for the cluster. think i can just walk into a dealership and get it fixed? Quote Link to comment Share on other sites More sharing options...
mwreck Posted November 1, 2007 Report Share Posted November 1, 2007 GM has extended coverage to 7-70 on instrument clusters. Reffer to #07187 Called my dealership they told me if i didnt have a letter from gm i was out of luck. Guess I will have to get ahold of gm or go to dealer and act a fool. Quote Link to comment Share on other sites More sharing options...
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