dannymcg3413

When the installer at BestBuy took me through the install of both the viper and bypass, he told me i wouldnt need the D2D cord from the bypass to the viper, could that be a possible reason or not?

I got a Viper 5901 for Christmas and began to install it with my dads help. I called BestBuy and they told me i needed the xk06 bypass, so I ran and got that, hooked it up the way the installer there told me to. I was really excited to get it starting with the remote, when I started it with the remote it started right up. I did not install the alarm, just the remote start and the lock/unlock, but the lock/unlock did NOT work. I am positive that I have the green and blue lock/unlock wires hooked to the right place in the truck, but they just wont work for me! Is there any way that there could be a programming issue or does anyone know what other wire feeds for the lock/unlock portion of the system? The lock/unlock feature on my keyless entry that came with the truck still works, but the Viper remote just wont work for me. Of course when you call bestbuy about the bypass and buy it they offer tons of help, but not after you buy it, all they say is bring it in for $80/hour!!! Does anyone have any clue what my problem could be? Any help is appreciated. Thanks