Bowtie70SS Posted August 8, 2006 Report Share Posted August 8, 2006 I bought HPtuners off of a guy at the local tuner shop. Of course he got it from someone else. I got a decent deal considering I can tune all 03 trucks, and 98(I think) vettes. The catch is to upgrade I need a application key. HP has passed thru a couple of hands and I don't know the guy who originally bought it. It does work, but it would be really nice to have the upgrade. Is there any other way to upgrade or can someone hook a brother up? Thanks Dave Quote Link to comment Share on other sites More sharing options...
BenKey Posted August 8, 2006 Report Share Posted August 8, 2006 Have you asked that question to the people that sell it? I had some similar issues with EFILive. I had two versions, both of which I paid for, but lost the key to one. I emailed them the serial number and they sent me my key code for what I had originally bought and the next 4 upgrades after. Quote Link to comment Share on other sites More sharing options...
Bowtie70SS Posted August 8, 2006 Author Report Share Posted August 8, 2006 I just e-mailed them. The first response was to have the original owner e-mail them a transfer...I don't know who that is. If I had the key# I could unlock the upgrade, I already downloaded it. Man they have that stuff locked up tight. I e-mailed them again asking if I could pay a one time fee for the upgrade...it would be worth it at this point. Dave Quote Link to comment Share on other sites More sharing options...
dantwomey Posted August 8, 2006 Report Share Posted August 8, 2006 I just e-mailed them. The first response was to have the original owner e-mail them a transfer...I don't know who that is. If I had the key# I could unlock the upgrade, I already downloaded it. Man they have that stuff locked up tight. I e-mailed them again asking if I could pay a one time fee for the upgrade...it would be worth it at this point. Dave <{POST_SNAPBACK}> HPTuners just answered a similar question for me by saying. the VCM Suite info file, lists all his current licenses. You can generate the file using Help -> VCM Suite Info. Hopefully, this will list your serial number as well. Regards, Dan Quote Link to comment Share on other sites More sharing options...
Bowtie70SS Posted August 9, 2006 Author Report Share Posted August 9, 2006 All I can say is that Keith is awesome. I e-mailed him a couple of times at 11pm and received answers within 15 minutes. He transferred the licenses for me and I now have 2.1 Right on!! I bought HP used and they took care of me like this, man what customer service!! Dave Quote Link to comment Share on other sites More sharing options...
BenKey Posted August 16, 2006 Report Share Posted August 16, 2006 Glad to hear they treat you as good as EFILive. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.