Krambo Posted February 28, 2013 Report Share Posted February 28, 2013 Sounds like dealing with Dodge on our minivan. Bought new - brakes were gone by 12k. I yelled at the wife for "beating on it" and did a brake job with "hi performance aftermarket parts". The new pads and rotors were gone by 26k. TSB came out, I complained to the dealership and since I replaced the worn brakes myself, there was nothing they could do so I paid for a brake job at the dealership. The replacement brakes (done by the dealership) were gone by 40k. I figure I am in the clear to have them replaced at thier cost only to find out I was out of the warrenty mileage and was told to FO. My suggestion - bitch and moan to anyone that is available and do it early and often. There is a customer satisfaction department GM has that should be notified as well...as many times as possible. Sounds like dealing with Dodge on our minivan. Bought new - brakes were gone by 12k. I yelled at the wife for "beating on it" and did a brake job with "hi performance aftermarket parts". The new pads and rotors were gone by 26k. TSB came out, I complained to the dealership and since I replaced the worn brakes myself, there was nothing they could do so I paid for a brake job at the dealership. The replacement brakes (done by the dealership) were gone by 40k. I figure I am in the clear to have them replaced at thier cost only to find out I was out of the warrenty mileage and was told to FO. My suggestion - bitch and moan to anyone that is available and do it early and often. There is a customer satisfaction department GM has that should be notified as well...as many times as possible. Quote Link to comment Share on other sites More sharing options...
Down under Posted February 28, 2013 Report Share Posted February 28, 2013 Ouch bro thats the shit that scares me. I have always been a GM guy too but these stories are the one that make you wonder if it is better to go Jap. Hell the Toyota pulled the space shuttle I'm sure it pull a travel trailer. I hope the fix for you bro. Quote Link to comment Share on other sites More sharing options...
Aldofashow Posted February 28, 2013 Report Share Posted February 28, 2013 Ouch bro thats the shit that scares me. I have always been a GM guy too but these stories are the one that make you wonder if it is better to go Jap. Hell the Toyota pulled the space shuttle I'm sure it pull a travel trailer. I hope the fix for you bro. thats a good one LOL but I'm sure that truck needed pads first time he tryed to stop saying Houston I think we have a problem Quote Link to comment Share on other sites More sharing options...
Stitches040 Posted February 28, 2013 Report Share Posted February 28, 2013 My Silverado Ss shit the front rotors at around 10k miles. The dealership would only turn them, and no more. Even thought they are junk straight from the factory. Needless to say, i went to aftermarket Baer Brakes ... True customer service and product quality are becoming things of a time gone by ... Quote Link to comment Share on other sites More sharing options...
kcsilveradoss Posted February 28, 2013 Author Report Share Posted February 28, 2013 PM returned Tricia with all information you requested. I'll keep you all updated as to what happens. Quote Link to comment Share on other sites More sharing options...
kcsilveradoss Posted March 1, 2013 Author Report Share Posted March 1, 2013 Does anyone have any dealings with this Tricia? She has not read her pms, but has been on the site posting offers of help in others' threads since. Just wondering if anyone has had actual contact with her? Quote Link to comment Share on other sites More sharing options...
kcsilveradoss Posted March 3, 2013 Author Report Share Posted March 3, 2013 bump Quote Link to comment Share on other sites More sharing options...
sleepingcrna Posted March 3, 2013 Report Share Posted March 3, 2013 I say you lose your mind and bitch TO, and AT, anyone that'll listen. In todays society, the one that complains, whines and bitches the most seems to get what they want. After that, quit ****ing around with all of these other vehicles and dump that money into Big Pink so you can rape the streets of Kansas City on a semi-regular basis. Isn't it about time for that Shaun ? Quote Link to comment Share on other sites More sharing options...
ssfast Posted March 3, 2013 Report Share Posted March 3, 2013 I delt with her previously and she was a great help she just takes a few days to respond! Quote Link to comment Share on other sites More sharing options...
canadianVRss Posted March 3, 2013 Report Share Posted March 3, 2013 I delt with her previously and she was a great help she just takes a few days to respond! x2 Quote Link to comment Share on other sites More sharing options...
chpspecial Posted March 3, 2013 Report Share Posted March 3, 2013 Ouch bro thats the shit that scares me. I have always been a GM guy too but these stories are the one that make you wonder if it is better to go Jap. Hell the Toyota pulled the space shuttle I'm sure it pull a travel trailer. I hope the fix for you bro. Clever marketing at its finest. I have the roller set up from my construction company. Once set, I move houses with my pinky. Quote Link to comment Share on other sites More sharing options...
kcsilveradoss Posted March 5, 2013 Author Report Share Posted March 5, 2013 Update: Been 6 days since I sent Tricia the information she requested. She has been offering help to others in numerous other threads, yet my pms (2) to her show to be unread. Sour taste continues..... Quote Link to comment Share on other sites More sharing options...
JC03SS Posted March 6, 2013 Report Share Posted March 6, 2013 This sucks. I hate to see this. If you offer help you should follow up. Quote Link to comment Share on other sites More sharing options...
kcsilveradoss Posted March 6, 2013 Author Report Share Posted March 6, 2013 She responded yesterday, was not receiving PM's. I edited some of the information I had given her and now waiting to hear back. Shaun Quote Link to comment Share on other sites More sharing options...
kcsilveradoss Posted March 8, 2013 Author Report Share Posted March 8, 2013 This is the response I got for "Help" I had a chance to take a look at your case. I would have to agree with the resolution provided by your agent as typically brake are considered to be a maintenance item. I will go ahead and add your comments to the case for our records. Feel free to let me know if you need anything in the future. Thank you.Tricia, Chevrolet Customer Service. Quote Link to comment Share on other sites More sharing options...
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