Black Beast Posted May 15, 2014 Report Share Posted May 15, 2014 Took my SS in today to get my yearly virginia inspection, tires rotated and balanced, and alignment... Told them to "Please be careful with my wheels, they're brand new". Picked the truck up, wheel has a chip on it, and they replaced the "3rd brake light" on the back of the cab, and it turns out the the dude walked on the bed cover to get to the light and scratched the cover up in three places. They told me "unfortunately, minor damage is not covered. We aren't liable for that and we have that written inside where you paid for services" SERIOUSLY, why can't people take care of OTHER people stuff, especially when I'm PAYING for services there. Quote Link to comment Share on other sites More sharing options...
ballincustoms Posted May 15, 2014 Report Share Posted May 15, 2014 Report to BBB and they are liable for damages Quote Link to comment Share on other sites More sharing options...
Limited360 Posted May 15, 2014 Report Share Posted May 15, 2014 Small or large damage they are responsible... proving they did it before it went there is another story though. Quote Link to comment Share on other sites More sharing options...
1BAD2K Posted May 15, 2014 Report Share Posted May 15, 2014 How did you pay? If you paid by card then dispute the payment until they want to do something. If they damaged your property, they are liable Quote Link to comment Share on other sites More sharing options...
Downeast Johnny Posted May 15, 2014 Report Share Posted May 15, 2014 Man! That just suck's. I would bet that you aren't the first customer to complain about them. Like 1BAD 2K said, "If you paid with a card you've got some power". Quote Link to comment Share on other sites More sharing options...
JC03SS Posted May 15, 2014 Report Share Posted May 15, 2014 Stop payment if possible. And yes that is some crap. People just don't care. This world has gotten worse and worse. Quote Link to comment Share on other sites More sharing options...
Brian22030 Posted May 15, 2014 Report Share Posted May 15, 2014 Where was that at? Quote Link to comment Share on other sites More sharing options...
shawnss Posted May 15, 2014 Report Share Posted May 15, 2014 Yeah thats BS. since when can you pay for somebody to work on vehicle and it comes back in worse shape. Its be pissed as well. its just not right you pay for a service and you should have to worry about your vehicle being damaged. I'm kinda going through the same thing. i just got Vinyl fencing installed. I start looking at it and there are a few post caps that are cracked and a ton of deep scratch's on some of the post. to some that might seem petty. but I paid $7K for 191feet of fence. I'd like it to be right. But I have some push since I only had to pay half up front and then the other half after the fence is done and I have signed off on it. they wont get paid until the make it right. Best of luck with getting it taken care of. Quote Link to comment Share on other sites More sharing options...
Black Beast Posted May 15, 2014 Author Report Share Posted May 15, 2014 Thanks for the replies. I think I'm calling AMEX in the morning, then I'm writing the company an email and calling. Then we can see what action is taken. Quote Link to comment Share on other sites More sharing options...
1BAD2K Posted May 15, 2014 Report Share Posted May 15, 2014 ^^good call. Let us know how it works out man. Good luck. Quote Link to comment Share on other sites More sharing options...
SSenvy Posted May 15, 2014 Report Share Posted May 15, 2014 Get em man! That's not right at all. ANy business worth a crap would make it right Imo. Sucks you have to go this route. Quote Link to comment Share on other sites More sharing options...
coal miner Posted May 15, 2014 Report Share Posted May 15, 2014 I'd go kick someone's ass over my truck! Quote Link to comment Share on other sites More sharing options...
Muggs Posted May 15, 2014 Report Share Posted May 15, 2014 That's jacked up man total BS you should report them idiots to the BBB Quote Link to comment Share on other sites More sharing options...
tonycillo Posted May 15, 2014 Report Share Posted May 15, 2014 BBB is your best friend. company's hate BBB digging around Quote Link to comment Share on other sites More sharing options...
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