haulin79 Posted January 8, 2007 Report Share Posted January 8, 2007 (edited) Outlaw Power's customer service is the best, many of us silveradoss.com members have personally visited with them and assisted in the tuning and development of that kit. My tube is fine. I am not saying it was your fault but even if it was, Outlaw Power is 100% committed to customer satisfaction. They will send you a new tube and make sure you are happy, no questions about it. Although I can image that you would feel upset, don't sweat it. The guys at Outlaw Power know us silveradoss.com members and treat us well. Call Aaron at Outlaw Power toll free at 888.342.4133. Aaron is a very knowledgeable and friendly guy, he'll take care of you. Edited January 8, 2007 by haulin79 (see edit history) Quote Link to comment Share on other sites More sharing options...
misterp Posted January 8, 2007 Author Report Share Posted January 8, 2007 Thanks for the feedback everybody I fixed the tube, I put the end of it in a pan of boiling water for 90-seconds and then used a pair of pliers to gently reform it back to original shape. Chase/Black2003SS - yes I have the hose wrap installed. haulin79 - Thanks for the number, I'll call them tomorrow and see what the deal is. Mr. P. Quote Link to comment Share on other sites More sharing options...
wody Posted January 8, 2007 Report Share Posted January 8, 2007 Thanks for the feedback everybody I fixed the tube, I put the end of it in a pan of boiling water for 90-seconds and then used a pair of pliers to gently reform it back to original shape. Chase/Black2003SS - yes I have the hose wrap installed. haulin79 - Thanks for the number, I'll call them tomorrow and see what the deal is. Mr. P. <{POST_SNAPBACK}> you know all the tricks. Quote Link to comment Share on other sites More sharing options...
Prestoar Posted January 8, 2007 Report Share Posted January 8, 2007 Aaron is a cool guy..I been in contact with him for a few days over an Outlaw problem which was really my mistake. He still cut me a great deal on a new system. Quote Link to comment Share on other sites More sharing options...
Red03SillSS Posted January 8, 2007 Report Share Posted January 8, 2007 That sucks bad. Quote Link to comment Share on other sites More sharing options...
06redSSrwd Posted January 8, 2007 Report Share Posted January 8, 2007 good luck, keep us posted ES Quote Link to comment Share on other sites More sharing options...
outlawtech Posted January 10, 2007 Report Share Posted January 10, 2007 The problem has been addressed, however I notice that many times when customers have problems or questions they hesitate to contact the manufacturer. I understand that some manufacturers are impossible to deal with but Outlaw Power is 110% behind the product and encourage our future and existing customers to contact us DIRECTLY. Whether it is a general performance question or regarding our intake system (this goes for 2nd hand owners as well). I promise you will receive a response within 24hrs. toll free# (888) 342-4133 If you send an email and don't receive a response, give us a call directly because the email did not make it through. You will talk to someone who knows their stuff and you won't wait on hold. If it is the weekend you may have to leave a message but you will receive a reply within 24hrs. When is one of you 2WD guys gonna stop buy so we can play on the dyno? Thank you, Aaron Quote Link to comment Share on other sites More sharing options...
04CHASE Posted January 10, 2007 Report Share Posted January 10, 2007 aaron , your doing a great job!! im glad your here to help us out, im glad we have companies like your cusotmer service has been great. Quote Link to comment Share on other sites More sharing options...
wkeil Posted January 10, 2007 Report Share Posted January 10, 2007 Misterp: Was your truck making a whistle noise when you accelrated? Mine does now after i installed the outl aw. Let me know... Quote Link to comment Share on other sites More sharing options...
misterp Posted January 10, 2007 Author Report Share Posted January 10, 2007 Misterp: Was your truck making a whistle noise when you accelrated? Mine does now after i installed the outl aw. Let me know... No, no whistling noise... Mr. P. Quote Link to comment Share on other sites More sharing options...
wody Posted January 10, 2007 Report Share Posted January 10, 2007 mine whistles too. Quote Link to comment Share on other sites More sharing options...
misterp Posted January 10, 2007 Author Report Share Posted January 10, 2007 Wody & Wkeil - do you guys have the old design air tube (w/ resonator) or the new one (wo/ resonator)? Mr. P. Quote Link to comment Share on other sites More sharing options...
SS LS1 Posted January 11, 2007 Report Share Posted January 11, 2007 Wody & Wkeil - do you guys have the old design air tube (w/ resonator) or the new one (wo/ resonator)? Mr. P. <{POST_SNAPBACK}> I have the one with the bulbus resonator growth looking think on the inlet tube and it whistles under moderate acceleration. Quote Link to comment Share on other sites More sharing options...
rivierakid55 Posted January 11, 2007 Report Share Posted January 11, 2007 Misterp: Was your truck making a whistle noise when you accelrated? Mine does now after i installed the outl aw. Let me know... <{POST_SNAPBACK}> mine has a little whistle. Quote Link to comment Share on other sites More sharing options...
wody Posted January 11, 2007 Report Share Posted January 11, 2007 Wody & Wkeil - do you guys have the old design air tube (w/ resonator) or the new one (wo/ resonator)? Mr. P. <{POST_SNAPBACK}> with resonator Quote Link to comment Share on other sites More sharing options...
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