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ChevroletCustomerService

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Everything posted by ChevroletCustomerService

  1. I can also look into this for you with the last eight of your VIN. Feel free to contact me privately if you would like me to check into this on my end. Keep me posted on your progress either way. Thank you. Tricia, Chevrolet Customer Service.
  2. Grocery Getter, Welcome to the forum! Feel free to contact me if you have any questions. Thank you. Tricia, Chevrolet Customer Service.
  3. Arcticwelder, Feel free to contact me as well if you need additional assistance. I would be happy to look into this for you on my end with the last eight of your VIN. Thank you in advance. Tricia, Chevrolet Customer Service.
  4. I am sorry to hear about your concernla122685. Feel free to contact me if you need additional assistance. Thank you. Tricia, Chevrolet Customer Service.
  5. Vette.SSS.SHO2, I would be happy to look into this for you. Feel free to contact me privately with the last eight of your VIN for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  6. BlueAWDSS, Glad to hear that they were able to find the concern and that it will be covered. Keep us posted and feel free to contact me if you need additional assistance. Thank you. Tricia, Chevrolet Customer Service.
  7. Keep me posted on your progress. Feel free to contact me if you need additional assistance. Thank you. Tricia, Chevrolet Customer Service.
  8. I can take the last eight of your VIN and look up the vehicle build in my system. This will label the truck as an SS model if that is the way that it came from factory. There is likely to be specific engine option codes for SS versions as well, but this is likely to change with model year. Tricia, Chevrolet Customer Service.
  9. I would be happy to look into recall or build information for you. Contact me privately with the last eight of your VIN for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  10. Has your concerns been resolved? Have you been in contact with your local dealer? Feel free to contact me privately with the last eight of your VIN if you need more assistance. Thank you. Tricia, Chevrolet Customer Service.
  11. A technical service bulletin (TSB) is the most common type of bulletin: It provides technicians required new service information. It provides a correction to a specific product problem and usually contains repair procedures, information on part numbers and availability, and warranty labor code information. The body of the bulletin will describe the condition, cause, and correction to the problem. These are documents that designed for dealerships, not for customers. They are not the same as recalls and do not mean that a service will be covered. If you would like more specific information, I would recommend contacting your local dealer. Tricia, Chevrolet Customer Service.
  12. Let me know if you need anything from me on my end. Keep us posted. Tricia, Chevrolet Customer Service.
  13. SikSSS, I am glad to hear that you concern has been resolved. Let me know if you need anything in the future. Thank you. Tricia, Chevrolet Customer Service.
  14. The 6.2l engine for the 2013 model year 1500 trucks is available on the LT or LTZ for the Silverado and SLE or SLT for the Sierra. It requires the Extended or Crew cab models. It also requires (Z82) Trailering Package and (NHT) Max Trailering Pack or (Z71) Off-Road Suspension Package or (Z60) High-Performance Package. Not available with (Z85) Handling/Trailering Suspension Package unless (NHT) Max Trailering Pack is ordered. Let me know if you have any other questions. Thank you. Tricia, Chevrolet Customer Service.
  15. Let me know if you need additional assistance. Feel free to contact me privately with the last eight of your VIN and more details. Thank you. Tricia, Chevrolet Customer Service.
  16. Please feel free to contact me privately with more information. Be sure to include the last eight of your VIN and dealer name and I will be able to look into this for you. Thank you. Tricia, Chevrolet Customer Service.
  17. I would recommend contacting your local dealer to take a look at this concern. I can also look into this for you on my end with the last eight of your VIN. Contact me privately for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  18. Have you had a chance to ask your dealer about this option? I would be happy to look into this for you as well with the last eight of your VIN. Contact me privately. Thank you. Tricia, Chevrolet Customer Service.
  19. I would be happy to look into this for you EUG. In order to do so, I will need the last eight of your VIN. Contact me privately for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  20. Let me know if you need any additional assistance. Contact me privately with the last eight of your VIN and I would be happy to look into this for you. Thank you. Tricia, Chevrolet Customer Service.
  21. Has your concern been resolved? Have you been in contact with your local dealer? Feel free to contact me privately for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  22. I would also have to recommend taking the vehicle in to a dealer to be diagnosed. Keep me posted and let me know if you need anything in the meantime. Thank you. Tricia, Chevrolet Customer Service.
  23. I can also look into recalls for you with the last eight of your VIN. Contact me privately for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  24. I can check to see if your Silverado is an SS as well with the last eight of your VIN. Contact me privately for more assistance. Thank you. Tricia, Chevrolet Customer Service.
  25. Please continue to keep us posted with your progress. If you do find that you need more assistance, feel free to contact me privately. Thanks again. Tricia, Chevrolet Customer Service.
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