PurdueGradDWT Posted June 29, 2005 Report Share Posted June 29, 2005 Brought truck in yesterday for 6,000mi service, tailgate cable recall, and air leak in rear pass. window. Dealer calls me today w/"news." They were running my truck through their car wash and supposedly the machine came down and a beam or cross member dented the bed top rail on the drivers side of my bed. He said the paint didn't chip/scratch. Of course they said they'll take care of it. Taking it to a "good body shop." I'm driving the rental Malibu they gave me up there after work to look at it b/c I wanna see how bad it is. I'm not planning to raise hell about it, but I think I may take pics in case it ever starts chipping/rusting. Am I entitled to anything for this? They're going to have my truck until mid next week. I'm pretty stressed about this , but it felt good to rant. Any thoughts are welcome. Dan Oh yeah, he said they couldn't even fix the damn window. Link to comment Share on other sites More sharing options...
quickmedic1 Posted June 29, 2005 Report Share Posted June 29, 2005 I just went thru having my truck painted and it went off without a hitch. I wasn't happy but ike you I can't change it. Mine matched panel to panel. I hope you have the same luck also. Link to comment Share on other sites More sharing options...
PurdueGradDWT Posted June 29, 2005 Author Report Share Posted June 29, 2005 Was just thinking, maybe I'm not entitled to anything. But I just wanna voice my concerns to these people when I talk to them in 1.5 hours. This really sucks, I'm not making the monthly payments that I make for the SS to be sittin in some yard waitin to be fixed. Plus every time I look at the thing now, I'm going to realize that its not flawless. Link to comment Share on other sites More sharing options...
SPEEDCRAVIN Posted June 29, 2005 Report Share Posted June 29, 2005 Talk to the Service Manager. I am a Service Manager (not a GM dealership) and if something like that happens in my store I will offer an extended warranty on the paint repairs. This would be on workmanship only, not chips of scratchs ofcourse It should be ok it think. Also if it is repaired correctly it will not hurt your trucks value. JOSH Sucks though huh!!! Link to comment Share on other sites More sharing options...
Rays B4U Posted June 29, 2005 Report Share Posted June 29, 2005 Just a thought; If the dent is not too bad, I think I would opt for some bed rail caps, or possibly Line-X'd to cover it. I never have liked having just part of a vehicle painted. The paint on repaired part never seems to hold up as good as the factory paint and after a few years you can see the repainted section. As for the "air leak in rear pass. window", I have had both rear windows replaced, and now the drivers side is leaking again, but this time it might be just a door adjustment. From what I've read, back door window air leaks is common on the Silverados's. Good Luck! Link to comment Share on other sites More sharing options...
TexaSS Posted June 29, 2005 Report Share Posted June 29, 2005 shit happens, really they are taking care of it....so i wouldn't worry about it Link to comment Share on other sites More sharing options...
Black03SS_NJ Posted June 29, 2005 Report Share Posted June 29, 2005 ...They were running my truck through their car wash... <{POST_SNAPBACK}> I would have been pissed at this point...forget about the dent. I've got a "no wash" on file at my dealership. That's from back when they took my C5 convertible through the auto car wash. Link to comment Share on other sites More sharing options...
PurdueGradDWT Posted June 29, 2005 Author Report Share Posted June 29, 2005 Thanks for the replies, its probably not that bad. And from the sound of it, they ARE taking care of it. Making a post on this just helped get my thoughts in order. Even though I don't have some of the cool work you all have done (yet), this truck is my life. Link to comment Share on other sites More sharing options...
Big O Posted June 29, 2005 Report Share Posted June 29, 2005 Why don't you like automatic car washes? Link to comment Share on other sites More sharing options...
fox_forma Posted June 29, 2005 Report Share Posted June 29, 2005 what is the 6,000 mile service?? Sorry to hear about your luck but it happens, at least its getting fixed and they didnt try to say you did it before you brought it in. Link to comment Share on other sites More sharing options...
Megashifter Posted June 29, 2005 Report Share Posted June 29, 2005 Accidental or not... that would flat piss me off. There are certain automatic car washes that I will not go to... fact is... I drive 23 miles to my favorite one (Dollys) on Rt 40W. No hand washes either. Link to comment Share on other sites More sharing options...
SS Stazz Posted June 29, 2005 Report Share Posted June 29, 2005 window leaks are common. There has been a bulletin available to the dealership for quite some time. It involves replacing the wing window with the proper size glass. Apparently some glass was not tall enough. I work for a dealershipo. I will try to post the bulletin #. take the # to your dealer and make them replace the glass. If it's out of warranty...bitch like hell. this has been an ongoing concern. they will eventually fix it if your persistant. SS Stazz Link to comment Share on other sites More sharing options...
ChevySSandChevy8.1 Posted June 29, 2005 Report Share Posted June 29, 2005 When I had my 03 Silverado SS, when it was in the service lot, one of the service guys backed it into a pole. Of course they took care of it, but it still pisses you off. Link to comment Share on other sites More sharing options...
IdriveGTP Posted June 29, 2005 Report Share Posted June 29, 2005 Take a look around.....the air leak is indeed common.....I had one in here at my glass shop today fixing one on an 04 Silverado for the local Chevy dealer..... Good Luck! Link to comment Share on other sites More sharing options...
Ldogss Posted June 29, 2005 Report Share Posted June 29, 2005 mine was damaged before i bought it notice it a week after i got it ...they took care of it...but not sure if it happened in transit or not Link to comment Share on other sites More sharing options...
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